Returns & Exchanges

At LG Parts, we want to ensure your home appliance repairs are successful by offering a straightforward 30-day return policy for all genuine replacement components. If you are not completely satisfied with your purchase, you may return unused and uninstalled parts in their original packaging.

Return Process

• 1.
  Verify Compatibility

  Before initiating a return, please confirm that the part was not installed or modified, as we can only accept items in their original, resalable condition.

• 2.
  Request an RMA

  Contact our customer support team with your order number and part details to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.

• 3.
  Package Securely

  Place the item back in its original LG manufacturer packaging and secure it inside a sturdy shipping box with the RMA number clearly marked on the exterior.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned part, we will process your refund to the original payment method within 5 to 7 business days, excluding shipping costs.